Select the drive itself and not any of the volumes that may be listed under the drive. You should see your hard drive listed on the left side of the window under the category of "Internal". When the Disk Utility window appears, in the upper-left corner of the window is a VIEW button.This will launch Disk Utility and allow you to reformat your drive. Select the bottom option ("Disk Utility") and click CONTINUE. Eventually - it could take awhile - you should see a "macOS Utilities" window appear with four options.The computer should do a network boot from a Catalina installer on one of Apple's internet NetBoot servers. Release the keys, then select a wireless network and enter the network password if applicable. You should see a spinning globe icon and a drop-down menu that allows you to select a wireless network. Immediately after the second startup chime hold down COMMAND-OPTION-R.(Think of this as resetting the BIOS to factory defaults.) This will "zap the PRAM" and while not technically required for this process it will reset some settings to give you a cleaner experience. Continue holding down those keys until you hear the startup chime twice. Power on the computer while holding down SHIFT-COMMAND-P-R.Starting with the computer off, plugged in to AC power, and assuming there is no firmware password. Here's the process I would recommend to you. (Think "firmware password" as "BIOS password".) If your Mac has a firmware password, however, you will need that password. If you intend on wiping the drive and starting fresh, no, you do not need a pre-existing admin password. According to the holy grail of guides you can run pretty much anything up to the most current version of OS X which is 10.15 or "Catalina". THE FAQ WIKI THE FAQ WIKI LIVE CHAT LIVE CHAT POST A QUESTIONĪ1502 marks your laptop as a Late 2013, Mid 2014, or Early 2015. When you no longer need help edit your post to one of these: (/resolved) If you are testing suggestions edit your post from above to one of these: (/testing) Please keep the conspiracy and stuff you are trying to sell out.įor live assistance, try our always-open chatroom.Īdd a line at the bottom of your post and one of these: (/unresolved) We are not going to let this fall under like the usenet group. Self or Karma gaining submissions both ok. Be as specific as possible.Ģ4hoursupport.helpdesk is your one stop shop for all questions. When submitting, please include your system specs, such as windows/linux/mac version/build, model numbers, etc.
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